Privacy policy

We collect personal data when you provide it to us, through registration, completion of forms, emails, enquiries and requests, and similar situations in which you have chosen to provide the information to us. We also collect personal data while monitoring our technology tools and services, including email communications sent to and from TTV.

The personal data you give us may include:

1. Your basic information – such as your name (including name prefix or title);
2. Contact information – such as your home address, work address and email address;
3. Technical information – such as:
   a.  information about the device you use to interact with us (including the unique device identifier, hardware model, operating system and version, and mobile network information); and
   b.  information from your visits to our websites (including the type of browser and operating system you use, access times, pages viewed, URLs clicked on, your IP address and the page you visited before navigating to our websites); and
4. Other information – such as personal data you may include in an email that you send to us via the ‘Connect with Us’ section of our Site.

If you choose not to provide such information, it may not be possible for us to respond to your request or enquiry.

We will retain control of, and responsibility for, the use of any personal data you disclose to us. Such personal data shall remain in our possession, or that of data intermediaries and other service providers acting on our behalf.

Please note that we may process your personal data without your knowledge or consent, in compliance with applicable laws, where this is required or permitted by applicable law.

All personal data and other information collected may be used by TTV individually or collectively and may be combined with other information for the following purposes:

1. responding to your enquiries or requests pursuant to your emails, telephone calls, faxes and/or submission of form(s) including on the ‘Connect with Us’ section of our Site;
2. responding to your job/internship application or your recruitment queries;
3. responding to and taking follow-up action on complaints;
4. performing office and operational administrative matters following your request;
5. seeking feedback and comments on TTV’s business and operational matters;
6. to carry out due diligence or Know-Your-Customer screening activities;
7. marketing (if, where required, you separately provide your consent to this); and/or
8. complying with our legal obligations.

Generally, we only use personal data collected through the Site as necessary so that we can pursue these legitimate purposes. We may occasionally seek your consent to use your personal data for these or other specific purposes.‍

To respond to or process your requests to TTV, we may have to disclose your personal data to any member of our group or to third parties such as our service providers and professional advisors, who will process your personal data in accordance with this Privacy Statement. Your personal data will not be disclosed to any further parties, unless we have obtained your consent or are legally required or permitted to do so.

The data that we collect from you may be transferred to, and stored at, a destination outside Singapore. It may also be processed by staff operating outside Singapore who work for us. For the purposes of European data protection laws (where they apply), you should be aware that Singapore and the other countries in which your personal data are located may not have data protection laws which have been acknowledged to ensure adequate protection for personal data for the purposes of those laws.

TTV will take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Statement, to the standards required by applicable law.

To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we use a variety of appropriate administrative, organisational, physical and technical approved safeguards and security measures to protect your personal data, in accordance with applicable laws.

We may retain your personal data for as long as necessary for the fulfilment of the purposes for which it was collected or to which you have given your consent, except where otherwise permitted or provided for by applicable law.

We will cease to retain your personal data or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data were collected and are no longer necessary for legal or business purposes.

In accordance with applicable laws, you may have the right to:

1. opt out from processing of your personal data for direct marketing purposes;
2. withdraw any consent that you may have given (where TTV is processing your personal data based on your consent);
3. ask TTV about the processing of your personal data, including to request access to your personal data;
4. to request a copy of any personal data that you have provided to us (where we are processing your personal data on the basis of your consent); and
5. request the correction of the personal data that TTV holds about you,

by sending an email via the details set out in the ‘Contact Us’ section.

Where you are given the option to share your personal data with us, you can always choose not to do so.

This could mean that we are unable to perform the actions necessary to achieve the purposes of processing described (see ‘Purposes of Use’) or that you are unable to make use of the services offered by us. After you have chosen to withdraw your consent TTV may be able to continue to process your personal data to the extent required or otherwise permitted by applicable law.

The Site uses cookies to distinguish you from other users of our website by storing, generally non-personally identifiable, information (e.g. session information such as the number of times you visit our website and the location from which you are accessing the website).

We reserve the right to track visitors to, and usage of, the Site through “cookies” and similar techniques and to use any resulting information as we determine in our sole discretion.

Therefore, during your use of the Site, TTV may issue to and request from your computer “cookies” to enable more convenient browsing when you revisit the Site.

You may manage your cookies at any time through the cookie settings on the Site. Please note that if you change your settings to opt out of receiving cookies, it will not retroactively delete or remove any previously collected information, but it will prevent your information from being shared through such cookies from that point on.

We use cookies: (i) to track how visitors move around on the Site; and (ii) the purposes described in this Privacy Statement, but they will not generally allow us to obtain information of a personal nature such as your name and address. We will only be aware of such information if you provide the information to us or you have set the preferences in your browser to provide this information automatically.

If you have any questions about our processing of your personal data or would like to make an access or other request, please contact us:

• By email at: compliance@ttv.vc or yilyn@ttv.vc

• By writing at: Data Protection Officer, Twin Towers Ventures Pte. Ltd., 158 Cecil Street, #10-01, Singapore (069545)

We keep this Privacy Statement under regular review, and we may change it from time to time. We encourage you to review this Privacy Statement periodically so that you are aware of any changes. This Privacy Statement was last updated at the date shown at the start.